Saylo – Smart Writing

Support

Last updated: February 27, 2026

Contact Us

If you have any questions, feedback, or need assistance, please contact us:

Email: info@engmonster.com
Response time: 24–48 hours

Address:
INGLISH MONSTR, TOO
Shamshi Qaldyakov 40/1
Astana, 010000
Kazakhstan

Frequently Asked Questions

How do I restore my subscription?

Open the app → Go to the Pro or Paywall screen → Tap Restore Purchases.
Make sure you are signed in with the same Apple ID used for the original purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple.
Go to:
Settings → Apple ID → Subscriptions → Select Saylo → Cancel Subscription.

How do I delete my account?

You can delete your account directly inside the app:

Profile → Delete My Account

If you need assistance, you can also email us at info@engmonster.com.

Once deleted, your associated account data will be permanently removed, unless retention is required by law.

How do I use Saylo?

1. Enter or paste your text into the main input field.

2. Tap Upgrade My Text.

3. Choose your preferred enhancement mode.

4. Review and use the improved version.

What is Personal Writing DNA?

Personal Writing DNA is a feature that adapts AI-generated suggestions to better match your tone and writing style, helping maintain consistency and authenticity.

How do I report a bug?

Please email us with:

• A description of the issue

• Your device model

• iOS version

• App version

This helps us resolve issues faster.